Top 5 Reasons Your Business Needs a CRM system


Top 5 Reasons Your Business Needs a CRM System

A customer relationship management (CRM) system isn’t just for big businesses. Every business, large and small, needs a quality CRM system to stay competitive. After all, managing your customer relationships successfully affects the success of your business, both now and in the future. If you’re still trying to decide if you should make the investment, here’s a look at the top five reasons your business needs to invest in a quality CRM system.

Reason #1 – Keep Your Business Organization
One of the primary uses for a CRM system in business is to keep the business organized. Lack of organization can quickly reduce productivity and hurt your bottom line. Even if you’re already using calendar, task management and email systems to manage your business, CRM systems still prove useful, allowing you to keep all information organized in one system. Organizing everything within one system makes it easy to manage and access information, and with improved organization, you increase the overall success of your business.

Reason #2 – Improve Client Communication
Communication with clients is essential, since it’s important to keep leads warm so they’ll buy from you. A quality CRM system keeps track of the calls you make, emails sent to clients and other types of communication. Each time you communicate with a client, the CRM system can be updated with current information, which keeps leads warm. Even if salespeople are replaced within your company, you’ll still have the information on hand to avoid any customer relationship interruptions.

Reason #3 – Better Customer Service
When using a CRM system in business, businesses are able to provide better customer services. These systems make it possible for companies to keep track of customer opinions and client feedback on products and services. When companies act on that information, they are able to address important issues that keep customers happy. When customers are happy, they’re more likely to come back again. Your customer service team will find it easier to deal with customer problems fast and effectively. CRM technology also provides businesses with better insight into your market, which can be used to improve products and services so they exceed the expectations of customers.

Reason #4 – Optimize Your Marketing Campaigns
A CRM system gives you customer data, and with that data, you can optimize your business’ marketing campaigns. For example, if you have a new service or product to promote, it’s possible to look at your customers’ shopping history to decide how to reach out to those customers. CRM also allows you to track the results you enjoy, so you can make changes in your marketing campaigns if necessary. With CRM analytics, you can use gathered data to design targeted marketing campaigns that specifically address the needs of current and potential customers.

Reason #5 – Lower Your Costs
Last, using a CRM system for your business allows you to lower your costs. With this technology, you’ll have the tools needed to improve accuracy and effectiveness. Reducing errors eliminates time spent dealing with errors. Increasing effectiveness not only lowers costs, but increases your bottom line, increasing the financial success of your company.

Before you decide to ignore a CRM system for business use, carefully consider all the benefits CRM platforms have to offer you. With a quality CRM solution, it’s possible to streamline business workflow, making it easier to build excellent relationships with clients and ensuring your business is more effective and profitable.

Job In Finance : What Does The Future Hold For People In This Sector

If you are looking for a job in finance, there’s a good chance that you would be successful with hardwork and skill. However, it has become quite difficult to get a good job in finance these days. Most of the companies are picky about hiring people. In fact, they even prefer hiring seasoned individuals instead of using new grads. Similarly, they may hire a new grad and pay him less instead of hiring someone who has years of experience in finance. Some of the finance jobs that hold a bright future include compliance professionals, financial analysts, forensic accountants, senior public accountants and legal professionals. Let us discuss all these areas in detail.

Job in Finance Sector Are as Mentioned Below

– Different Types of Accountants

Primarily, there are four different types of accountants.

public Accountants – They work for public accounting companies and manage taxes, auditing and consulting duties. They also run their own independent firms.

Management Accountants – They keep track of expenditure and debts created by a business organization.

Internal auditors – They make sure every financial decision complies with rules and regulations. Basically, they try to detect embezzlement and fraud.

Government Accountants – They make sure Government records are accurate.

Public Accountant – Best Job in Finance

Public accountants are always high in demand. Just like every year, public accounting firms are upgrading staff and creating various openings for high-level accounting jobs. As mentioned earlier, public accountants manage compliance with rules & regulations, payment of taxes on time, preparing tax returns, examining financial statements, computing taxes, inspecting account books and evaluating the efficiency of an accounting system. They also suggest ways to reduce costs and make the most of investments. If you are looking for a job in finance, working as a public accountant may present a bright future. It is believed that the number of accountants and auditors will increase by 16% in the next five years. This is great news for all aspiring accountants.

Job in Finance

Financial Analysts Help Make Sound Investments

Financial analysts help a business organization with investment decisions. They recommend collection of investments, evaluating historical and current data, studying an organization’s financial statements, studying business and economic trends, analyzing costs, commodity prices, expenses, sales and tax rates. This allows a financial analyst to anticipate an organization’s future earnings. Financial analysts meet regularly with high-level officials to discuss prospects and business opportunities. They also need to guide investors and keep them informed about growth. This one can be a lucrative job. However, you will need to work hard and make sure you are the best in the business.

Forensic Accountants Help Cover Damages

The basic purpose of a forensic accountant is to find economical damages, look for their causes and try to rectify them. They are more concerned about areas like bankruptcy, breaches of warranties, insolvency, securities fraud, reorganization, business valuation and so on. If you want a bright future in this job in finance, you need to specialize in forensic analytics. This will help you analyze electronic data to detect, reconstruct and support a claim for financial fraud.

These were some of the jobs which have a bright future in finance. However, you need to understand that you will have to work hard, and follow all kinds of rules and regulations once you find a job in finance.

Control the Job Interview by Asking All the Questions

interview tipsWhen you go to job interviews do you stride into the employer’s office confidently, or do you go into the meeting like a beaten dog prepared for the worst? Some nervousness going into a job interview is very normal , but anything approaching fear can be crippling and even ruin your chances for landing the job.

Most times when were fearful of a job interview it is because we are afraid of the questions that we are going to be asked. Questions are a normal part of job interviews, but it is easy to be overly concerned that you might be asked one for which you do not have strong answer.

There is a way around that. You can control the job interview by asking all the questions. Yes, it sounds like the exact opposite of what happens in most interviews. Consider that job interviews are really nothing more than an intense question/answer session. But who is doing the questioning, and who is providing the answers, can actually go either way. If you position your self as the interviewer – rather than the interviewee – you will be more confident and come off looking stronger.

Here is what asking all the questions in a job interview can do for you.

Gaining the upper hand

It is no secret that the person asking all the questions is in a stronger position in a job interview. This is precisely why most job hunters seem to be at such a disadvantage. But if you can ask most of the questions, you can take control of the interview. By taking control, you will decide which questions get asked and which ones do not.

Avoiding uncomfortable questions

The biggest fear most job hunters have in job interviews is that they will be asked a tough question. But if you take control and ask most or all the questions, that situation is highly unlikely to come up. By asking the questions, you will prevent the interviewer from asking some or all the questions that they would like answers to.

In theory, an interview is supposed to be an exchange between equal parties. In reality, one party will usually take the upper hand. By default, that is usually the employer. But it does not have to be! There is nothing in holy writ that says that you can not take upper hand in your own job interview. And if you do, you will be facing far fewer uncomfortable questions. That will make you look as if you are an even stronger candidate for the job.

Eliminating awkward periods of silence

Probably the second biggest fear that job seekers have are those awkward periods of silence. It could be brought on because you do not have an answer to a question that’s been asked – that’s very awkward. Or it could be the interviewer playing mind games with you, knowing that the period of silence will trip you up.

But if you have a list of questions to ask, you can keep the interview going, and there won’t be any periods of silence. And the longer the interview lasts, the more likely it is that the employer will make you an offer.

Demonstrating your knowledge through intelligent questions

When I say that you should prepare to do the questioning, that means asking intelligent questions. You should have a list of at least 10, and probably 15 or 20 questions that you plan to ask the interviewer. They should be meaty questions that show that you understand the job and the challenges that you would be taking on.

Very often, the questions that you ask demonstrate your knowledge and understanding. There will be no need for the interviewer to ask you follow-up questions, because the questions that you asked make it clear that you know what you are talking about. Make sure they are questions relating to the job, to the company, and to the industry. You never want to ask superficial questions, such as those that relate benefits and paid time off. Your questions should indicate that you are a serious candidate, and someone worthy of moving to the next stage in the process.

Deciding if you even want the job

A job interview is an interview just like any other. It really doesn’t matter who’s asking the questions and who is answering them. In a perfect world scenario, the employer is interviewing you to determine if they want to hire you, but at the same time you should be interviewing the employer to see if you even want to work for them.

Take the second part of that equation to heart, and go into to the interview prepared to do the grilling. The interview isn’t just about you proving to the employer that you deserve to be hired, it’s also very much about the employer proving to you that it someplace that you want to work at.

Putting the interviewer at ease (why would you even want to do that???)

Though you may think that most interviewers relish the thought of conducting yet another question/answer session with someone that they don’t know, the reality is often something very different. The interviewer is often just as nervous as you are – after all, they’re meeting you for the first time in hopes of filling a job that needs a qualified candidate.

By asking most or all the questions in the interview, you will make in the interviewer’s job easier. That will put the interviewer at ease in your presence. The interviewer may not even remember that you did not  actually answer any questions  , they will just remember that the interview went well, and they will think very highly of you for it. Most likely, you’ll either be referred for another interview, or they will make you an offer.

Can you think of other ways to turn a job interview in your favor?

photo by Samuel Mann

An Overview of Business Intelligence Degrees

People in business have relied on data for making decisions since the beginning of business, but these days success in business is more about data than ever before. Having more of it than the competition and being able to make more sense of it faster than they can. The goal of a business in a competitive marketplace is to parse all the data they have and use it to make decisions that provide value for the company. For this they will need qualified workers with Business Intelligence Degrees.

Business intelligence is a complex field due to the vast amount of data that can be generated in an organization. Business data can encompass sales, the business strategies of competitors along with information about customers and about employees as well. Those elements are just the tip of the iceberg when it comes to the kind of data that the average company has at its disposal. As business becomes even more data-driven, the value of acquiring and understanding information will become more important than it is now.

The Value of a Business Intelligence Degree

Not many business schools provide their students with business intelligence coursework, let alone have degree programs in it. The rarity of degree courses means that those with this skill-set are in high demand. A business intelligence degree gives students the skills to make the types of decisions that will benefit the organizations that employbusiness intelligence them.

Business Intelligence Degree Course

A business intelligence degree course will provide students with skills in data mining and the use of algorithms to identify trends in business. Students will also learn how to manage the technology used for business intelligence. This technology has the capacity to pull in data from numerous sources and can help an analyst to understand what is happening within their organization and what will likely happen in the future. Along with providing students with the skills to use the technology and understand data, contents of Business Intelligence Degree Courses will include such topics as business databases, data warehousing and capstone planning.

The Need for Business Intelligence Analysts

There is and will continue to be a need for workers who process the data and find patterns, make connections and extrapolate. The ability to succeed in a competitive arena depends on making the best decisions; having solid information is an essential ingredient in good decision-making. Business intelligence analysts find the relevant information and get it to those who make the important decisions.

Careers for Graduates with a Business Intelligence Degree

A Master Business Intelligence Degree course prepares a student for work in marketing as well as enabling them to perform internal audits and handle revenue management tasks. The skills taught in a business intelligence degree course will be useful in a vast number of areas ranging from supply-chain management to human resources.

Business intelligence is not only for companies with millions of dollars to spend on sophisticated technology, it can be useful for small businesses too. It can provide them with the tools they need to increase their market share and thus their profits. As a result, graduates with a business intelligence degree will be in great demand and should find work easily.

photo by Happy Batatinha

How to Convert Your Passion in to an Income

passionEveryone these days seems to be chanting follow your passions and make more money – or some variation of that concept. In theory that sounds simple, not the least of which because most of us can identify our passions pretty quickly. The wrinkle in the directive is figuring out how to convert your passion in to an income.

It’s never as easy as hanging your shingle outside your front door inviting people to do business with you. If there is a market out there you will have to first identify it, then get the attention of enough potential clients, and only then will there be any income.

If you already know what your passion is, how can you convert that into an income in a way that will not have you running out of money on a marketing campaign before you even start making any money?

Fortunately, there are more ways than ever to market your business idea. Some are free, and some cost very little money. That will be important, since any marketing campaign is a long-term venture.

No one ever makes money just running a single a TV commercial; the payoff comes only after you run it hundreds of times in dozens of different markets. If you want to turn your passion into an income, you’ll have to do the same thing, and here are some ways you can without going broke.

Start a website or blog

One of the first, best ways to convert a passion into a business is by starting a website or blog. Nearly every business today needs a website, not just to advertise the business, but also as a place to transact business with their customers.

You can start your own website or blog for not a lot of money. You can get quality web hosting for just a few dollars a month, and then start your site with free templates, such as WordPress. You can build the site yourself, which is not all as difficult as it used to be, or you can hire someone on a contract basis to build one for you. It shouldn’t cost you more than a few hundred dollars total.

Make YouTube videos

If you have a computer and a web cam you can make your own YouTube videos very easily. All you need to do is pitch your product or service in the comfort of your own home, download the video on YouTube and then do what you can do promote it around the web. Think of it as creating your own TV commercial, except that it will cost you nothing!

YouTube is especially valuable if your potential market is national or global. Since YouTube cuts across state and national boundaries, it’s your opportunity to put your own commercials out to the world.

List your products and services on Craigslist

If YouTube is primarily for national or global reach, then Craigslist is at the opposite end of the spectrum. Advertising on Craigslist is primarily for your local market “ not just in your state or province  but in your immediate metropolitan area. Best of all, advertising on Craigslist is free.

Craigslist is the online equivalent to the neighborhood or metropolitan newspaper. It is area specific, and is set up just like traditional classified advertisements.

Participate in seminars

There are a lot of people out there looking to start and promote businesses, and some of them are running seminars. If you could join with one or with several, related but not competing businesses, you may be able to add your own pitch at one or more seminars.

If you’re doing this with related businesses, there is a very good chance that you’ll get some of the customer base that other businesses are trying to reach. Check out what’s going on with business promotions and seminars in your area, and see if you can join in. .

Look to part-time jobs for experience and contacts

This isn’t an area most would-be business people would seek to promote their venture, but could be an excellent starting point. If your passion involves entering a business or career field that you have never been in in the past, getting a part-time job in the business can be an excellent point of entry.

Not only will you get valuable hands-on experience, but you’ll also gain important contacts that will make your business entry easier. And you’ll do it all on someone else’s payroll. It doesn’t get any better than that.

If you want to convert your passion into an income, you’ll almost certainly have to market your idea. If you’re going to do that, you’re going to have to think long-term. You can handle the marketing by paying little or no money, and you’ll have the flexibility to carry on your efforts for as long as it takes to succeed.

With that kind of lead time, you almost can’t help but hit pay dirt.

Do you have a passion you’re looking to convert to an income? Have you tried any of the venues above? Can you suggest others that are free or low cost?

photo by bigtallguy

Should You Relocate to Find a Job?

moving for a jobIf you want to look for a better job or are facing the prospect of a layoff, relocation may be one of the options you’re considering. Sometimes relocation can be exactly what you need to do. Other times, it can turn a problem into an even bigger problem.

How do you know if relocating to find a job will be the right course for you?

Relocating isn’t a risk-free proposition

Up until a few years ago it was common for employers to pay some or all of the costs of the relocation by a new or current employee. That’s no longer true today.

Should you decide to relocate, chances are you will be paying the entire cost of the move yourself. Not only will that cost you money, but it also creates a very real risk in the event that you’ll lose that money if the relocation doesn’t work out and you’re forced to return home. Then you’ll also have to cover the cost of the return move.

Even for a single person, an out-of-state move can cost several thousand dollars. That can put a lot of money at risk finding a job.

Evaluate your industry and career field

The risk of relocation goes beyond the cost of making the move. The bigger risk in fact is that the job market may be no better in another city than it is where you’re living right now.

Before incurring the monetary costs of a relocation, first do a serious evaluation of your industry and your career field. If the market for your field is weak nationally, relocation may be little more than an attempt to find temporary employment. The same factors that might result in a job loss or make career advancement impossible at home, could happen in a distant city just as well at it has where you’re presently living.

Look at the big picture of your career. If the field is in decline, relocation will not solve your problem.

What will you be leaving behind?

Still another relocation risk is what you will be leaving behind. If you have close family and friendships where you are living now, you’ll probably be giving much of that up in a new location. If you have a family, you’ll also have to consider your spouse’s job or business, and ties that your children have, such as school, friends and close family relationships.

If you own your home, this will further complicate relocation. It may be difficult to sell or rent your home to make the move. And you may even need the capital from the sale of your home in order to be able to relocate.

You may decide that what you’re giving up in order to make the relocation won’t justify the benefit. But this is something you’ll need to carefully consider before relocating. Once you make the move, it will be too late.

Alternatives to relocation

There may be alternatives to relocation, especially if your field is in decline. Some of the best opportunities are closer to home than you might think.

Transition to another field or industry. One alternative is making a career change. You might be able to make a jump into a related industry or career right in your own backyard. You’ll have to determine if you have the skill set necessary to make such a change. If you do, the transition may be preferable to a relocation.

Start a business. For people who feel stuck in their current job or career, self-employment is often the best option. Does your current job provide you with any skills that you may be able to sell to clients and customers? Or is there a business that you are interested in going into that you have the skills for? If the answer to either of these questions is yes, you may want to consider self-employment rather than relocation.

Return to school/train for a new career. Still another option is to retool. You can do this to prepare for a new career. That may require that you return to school to get a new or additional degree, or that you get specific training that will prepare you for the new field. This option isn’t limited to a new field only. Sometimes you need to get additional training, or an additional degree, in order to advance in your current field. It may be less expensive, and more beneficial in the long-term, to get more schooling or training than to relocate.

Sometimes relocation really is the best solution. But today, relocation carries risks that it didn’t just a few years ago. Before making a relocation and taking on those risks, first take a careful look at options that are available to you much closer to home.

photo by drstarbuck

Is it Time to Start Your Own Business?

businessThere is a lot of focus these days on job stability. That’s a significant factor by itself, but there’s another consideration that’s equally important. In many fields today, career “ceilings” seem to be lower than ever. It’s become very difficult to get a promotion, particularly one that’s accompanied by significant raise in pay. Is it time to start your own business? is a question being asked more frequently all the time.

With all of the risks in the job market, having your own business isn’t as risky as it once was. In fact, self-employment may be the more secure career option right now.

If you’re seriously thinking about starting your own business, there several questions you need to ask yourself before you do.

Do you have the specific business skills?

This is the most basic question that needs to be asked. Do you have the skills that are necessary to start the business you are considering?

Some business ventures are natural transitions from a job. For example, starting a bookkeeping service is an easy move for a person who is already a bookkeeper in a full-time job. The same would be true of a person who does computer repair on their job, but wants to move into self-employment doing the same work.

The situation gets more complicated if the business you want to go into is completely unrelated to your current job. If that is the case, you’ll need to get the required skills for the business venture before you start.

If that is your situation, consider either doing a part-time apprenticeship with another business in that field, or start your business as a sideline. Either way, you’ll be able to learn the skills you need to have while you still have a paycheck coming in from your present job.

Do you have marketing or sales skills?

This is a consideration that most would-be business owners tend to ignore. But if you’re going to start your own business you’re going to have to have the skills necessary to bring business and revenue to your company.

If you don’t have sales or marketing experience, you’re going to have to find ways to acquire the skills. You can take some courses, earn a marketing degree and read a few books, but that training will need to be strengthened by real-world experience. It will help if you can get a part-time job in either sales or marketing.

Sales and marketing are more art than science, so you want to try things and make mistakes while you’re working for someone else. You don’t want to assume that you will learn sales and marketing while you are in your business. You’ll need those skills from the very beginning.

Are your finances ready?

In addition to acquiring business and sales skills, you’ll also have to prepare your finances for the transition. There is a very real likelihood that your business will not have a positive cash flow during the first year of operation.

If that is the case, you have to have sufficient cash reserves to pay your bills during the startup. As an alternative you can hold a part-time job or work on contract assignments to supplement your income while your business is in the startup phase.

Still another consideration is to start your business as a side venture while you still have your full-time job. That will provide a ramp-up period for your new business. You can delay quitting your job until your business has a positive cash flow.

Is your family ready?

This is another unappreciated aspect of starting a new business. Once you get started, you’ll probably work far more hours than you did when you held a full-time job. This will be partially because you will not be able to afford employees, but also because it takes an extreme number of hours to make a business profitable at the start.

In order to do this you will need the support of your family. You’ll have to clearly explain your time investment in the business, in addition to the rewards that you hope to eventually gain. If your family isn’t on board with the new, heavier work schedule, your business may not work.

Do you have a back-up plan?

Some people think that having a backup plan when you are starting a new business is like planning to fail. I think it’s just good common sense.

The reality is that many new businesses to fail, and you are better off being prepared for that possibility. And it’s not so much planning to fail either. Just knowing that you have a viable backup plan in the event your business falters or fails, can give you the confidence that you need to succeed.

In addition, your business may experience slow times when you will need to put your backup plan into effect at least on a temporary basis. This is a way of ensuring the survival of your business. Having a cash flow source during lean times only makes good business sense. Not having one is truly preparing to fail.

Worried about the credit crunch? Don’t. Hitachi Capital PLC  are  offering a handy cashflow guide  and to $1 million free of charge in funding in the  Inspired Cashflow SME  Competition.

photo by usacehq

Finding Flexible Jobs that Pay Well

flexible jobAre you trying to make a little money on the side?

Many of us, these days, need a little boost to our income. Maybe your hours have been cut at your regular job. Maybe you’re a stay-at-home parent, but you family’s financial situation has changed. Maybe you’re in school and need something part-time to help pay off bills and loans.

If you’re looking for flexible, well-paying, part time work, it can help to think outside the box. Forget working as a barista or sales clerk. Check out these job fields that have been around for decades and show consistent growth in hiring.

1. Standardized Patient

No, no one is going to stick you with needles. Standardized patients are fake patients❠acting out a problem, or a case,❠to help medical students and doctors learn to improve their people skills.

Most hospitals and medical schools hire standardized patients to role play with their students. The work is generally part-time as needed, meaning that you provide your availability and are schedule around that based on the facility’s needs. Standardized patients can earn anywhere from $15 to $50 an hour, depending on where you work and what type of case you portray.

Find standardized patient work by checking the job boards of local hospitals and medical schools, or by simply searching standardized patient❠and your location.

2. Copy Editor

These are not the editors who improve storylines and character development in books. Copy editors are responsible for making sure that publications and online material don’t contain grammatical and spelling errors or any typographical or design inconsistencies. If you constantly pick out errors in menus, websites, magazine, or books, then this could be the perfect work for you.

Copyeditors can either work for a specific ad agency or publication, or as a freelancer by searching for work online. Depending on your experience and speed, you can make anywhere from $10 to $60 per hour as a copyeditor.

If you work for an ad agency, you may do most of your work in an office. If you’re a freelancer or work for a publication, however, much of your work can be done at home on your own time.

3. Tutor

Yes, you can offer yourself as a subject tutor in French or algebra, but you can make better money, and have more reliable work, if you tutor for a standardized test such as the SATs or GREs.

Companies like Kaplan, the Princeton Review, and many smaller prep courses hire tutors for these exams, and teaching students to pass them is a big part of the standardized test business. If you took either exam in the last five years and still have scores available, or you have previous teaching experience, this could be a perfect fit for you.

As a tutor, you can work part time, either at testing centers, out of your home, or at the homes of students. Depending on the company, you can make $25 to $75 per hour. Check company websites, Craigslist, or search SAT tutor❠and your location to find jobs.

Making a little extra money â“ or sometimes a lot of extra money â“ is at the top of a lot of people’s lists right now. Finding a flexible part time job that pays well is difficult, but exploring lesser-known fields can open up a lot of opportunities.

What tips do you have for finding flexible work?

photo by mkdooley

Most Popular Outsourced Jobs

outsourced jobsMany companies are realizing that they can outsource jobs to other companies and save their company money. Instead of paying benefits and salaries to more employees, they would pay a contract fee for the job being outsourced.

Collection Agencies

In today’s times, many people have experienced the situation of having to talk to a collection agency employee. Credit card companies, department stores, doctors and many other businesses have outsourced their collection of overdue payments to other companies. These collection agencies hire local people to call on clients who owe money to businesses and arrange for payments to be made. When money is collected, the collection agency would be paid a fee out of what is collected. The collection agency in turn pays the employee a salary and sometimes benefits or commissions, on what was collected.

The companies would get a percentage of what was collected, but would not have the expense of paying the salary, benefits or commissions. The companies would also benefit by outsourcing this type of business because they would not have to buy all the phones, computers, and staff to run a collection department. Companies could then focus on what their company produces and save money on their employee budget.

Customer Service Centers

Companies have outsourced their customer service calls to other companies who hire people who work from home to represent their clients. Customer service centers handle many different clients at one time. The call center will hire people to work from home to answer their client’s questions or take orders for products that are online. The employee would be set up with a high-speed Internet computer and be required to have a quiet space at home in which to work.

The employee would be a sub-contractor to the call center and would answer questions about the clients company and help customers who call in for information. Some of the clients may be selling products online and others may need employees to answer questions about their products. The employee would work from home and be given all the information needed about the client on their computer screen. The call center employee could answer questions about the customers account and settle disputes about orders.

The customer service center would be responsible for the employees and pay their salary, benefits and any other commissions that may be owed to the employee. This relieves the business that hired the call center, from the responsibility of the hiring and maintaining a customer service department.

Medical Billing

Physicians and health care providers often use a medical billing service to assure them of proper compensation for their services. Medical billing outsourcing companies work as intermediaries between both government-owned and private health care provides, with insurance companies.

Medical billing can be an extremely difficult process and errors in billing can be costly. With a professional billing service, physicians and health care providers are assured that their billing is handled with the proper coding. With proper coding, they receive payments from the insurance companies in a timely manner and have fewer aging account receivables. Accounts that are coded wrong usually sit on a desk waiting to be solved. A good billing company will handle all problems with the medical accounts and get the physician or health care provided paid for their services. The professional billing company also helps the patients from dealing with insurance companies and allows the doctors to do their job instead of wasting time on billing problems.

Physicians and health care provided who use a medical billing service would still have full access to all their billing accounts. The billing service would run medical software that would allow the client to log in and see all the process that is taking place for their billing. This software gives the clients the confidence that they are in control of their own billing, without the stress of doing the work.

Medical Transcription

Patient documentation needs to be complete and accurate. Medical transcription services make sure that they hire professional employees who understand the importance of accurate and timely documents that need to be transcribed. Quality assurance specialists work closely with all transcribers so that any medical questions or questionable writing can be transcribed properly. As a team, the specialists and transcribers work to assure all clients that their documentation is of the best quality and done in a timely manner.

Transcription services use medical software that will enhance the performance of getting your documents transcribed accurately. Voice activated technology is used to meet the needs of many clients. With the understanding of integrated speech technology, client documentation will be effectively executed to meet all HIPAA and other requirements.

Physicians and other health care providers would not have the expense of special software programs, equipment and transcription employees, when using a transcription service. Doctors and staff would then be able to care for their patients and pay attention to their needs.

Freelance Writers

Writers who work from home for other companies or even other writers are considered freelance writers. They can take on projects as small as an article or help a writer with a book. Freelance writers usually are contracted to work on single pieces of writing at one time. Writers are hired to design layouts for a companies advertising, write articles for Websites, or help another writer with a book. Most freelance writers are paid by the piece they write and then move on to another writing assignment.

If a company hires a writer to design a Website or an advertising campaign, he would be paid for that project and not be an employee of the company. Many small companies do not need a writer on staff at all times. Companies will outsource an advertising project in order to find potential customers for their business.

Freelance writers work on setting up blogs on the Internet for businesses, writing product reviews, researching travel adventures or informing the public on special events in their community. A freelance writer, who was hired by someone else for his work, could have written anything that is on the Internet.

photo by victorcastillo

13 Part-time Jobs With Benefits

pizza boyDo you want some good news on the employment front? Here it is: you can get employee benefits on many part-time jobs.

Most people assume that employee benefits mean full time employment only, but that assumption is proving increasingly false. Part-time employment is becoming more normal all the time as employers look to cut costs. But even as they look to reduce costs they still need to attract talented workers, and that often means providing benefits to their growing army of part-timers. In addition, many of the companies that pay benefits run “largely or even predominantly” on part-time staff. What better way to keep reliable people around
(and reduce hiring and training costs) than by offering benefit packages?

In fact, according to the US Government’s Bureau of Labor Statistics, 39% of employers offer retirement benefits to part-timers, 24% provide health insurance, 15% provide life insurance and 37% provide paid vacation time. And those are the numbers for private sector employers government jobs are generally far more likely to provide benefits.

Common employers who offer benefits to part-timers

There are a surprising number of popular employers who provide benefits to part-time employees. Here are 13 employers and a sample of the benefits each provides for part-timers, there’s an excellent chance that several are located where you live:

JP Morgan Chase

Benefits provided: medical, dental and vision insurance, life insurance and 401K (all after 90 days of employment). There are a host of other benefits that a part-timer may be entitled to, though the website doesn’t indicate specifically.


Benefits provided: 401K, health insurance, discounted stock purchase plan, tuition assistance and adoption assistance.

Whole Foods

Benefits provided: paid time off, 20% in store discounts for employee and immediate family members, profit sharing (Gain sharing), discount company stock purchase plan, and company stock option plan.

Barnes & Noble

Benefits provided: medical and dental insurance, 401K, 30% discount on their books (of course!) and paid time off.


Benefits provided: medical, dental, accident and life insurance coverage even for temporary and seasonal employees, or those who work less than 20 hours per week. The company pays 60% of the cost of medical and the entire premiums for accidental and life coverage. There’s also a hint that part-timers may be eligible for discounts on company products (the product and service selection is wide) of up to 50%.

Home Depot

Benefits provided: medical, dental and vision insurance, short term disability and life insurance.


Benefits provided: health insurance (extending to family members) and $4 co-pays on more than 2,000 generic prescriptions; a full range of benefits, including an employee stock purchase plan and 401K, but it isn’t clear if (and when) these benefits extend to part-time employees.


Benefits provided: the company website states UPS is one of only a few companies offering its part-time employees full benefits, from medical/dental coverage to tuition assistance.


Benefits provided: The company website doesn’t specifically indicate benefits paid to part-timers but the retailer keeps coming up on lists of employers who do. Based on the website, those benefits are extensive, but which ones and to what degree they’re available to part-timers may vary from store to store (which isn’t unusual among retailers).

Aerotek (temporary agency)

Benefits provided: medical, dental and vision coverage for employee, spouse and children up to age 25. Eligible for contract employees working a minimum of 20 hours per week. Other benefits are available depending on the office location.


Benefits provided: paid vacation, 15% in-store discounts (20% on company brands), Flexible Spending Account for out of pocket medical and dependent care expenses, profit sharing and employee stock purchase program (10% discount on company stock).


Benefits provided: part-time or limited benefit (pays up to a flat amount for certain medical procedures) package based on average hours worked and position at Target are available to part-timers. 10% employee discount that includes the pharmacy.

Municipal and county government jobs

Many county and local governments provide benefits to part-time employees. Henrico County, Virginia, for example, has a full menu of benefits, including paid holidays and sick time, deferred compensation, healthcare (minimum 20 hours per week) and dental coverage.

Never assume that an employer especially a large one doesn’t offer benefits to part-time employees. In fact, it’s a solid bet that the competitors of each of these companies are providing similar benefits as a way of completing for employee talent. In many cases the benefits won’t be as comprehensive as those offered to full time employees, but in general this will be a much more cost effective way of having benefits than having to get them on your own.


photo by krupp